IT-Online11d
Helpdesk Agent Tier 1 and Tier 2 (Remote Working for a US Company) – Remote Remote
We are seeking a knowledgeable and customer-focused Tier 1 and Tier 2 Helpdesk Agent to join our support team. In this role, you will provide advanced technical support to our hotel clients, resolving ...
Western Michigan University1y
Service Level Expectations
The following is a high level description of the services provided by the Technology Help Desk. The Technology Help Desk is tier 1 support. When an incident or request for service is reported and ...
IT-Online11d
Helpdesk Agent Tier 1 and Tier 2 (Remote Working for a US Company)
We are seeking a knowledgeable and customer-focused Tier 1 and Tier 2 Helpdesk Agent to join our support team. In this role, you will provide advanced technical support to our hotel clients, resolving ...